Category Archives: PLM

Helpdesk Holiday Hours

As we approach the end of 2019 we would like to take a moment to thank all of you for helping to make our blog so successful. We would also like to make you aware of our Helpdesk support hours over the holidays. To summarize, Synergis Helpdesk will be closed on Christmas Day (Dec. 25, 2019) and New Year’s Day

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ACTION ALERT: Update Your Autodesk TLS to 1.2 BEFORE 8/3/19

UPDATED We have produced a short YouTube video by Darin Green, to more clearly explain what these changes are and who will be affected.  That video can be viewed here. Please note, not ALL customers are affected by this TLS update.  Please read this blog in its entirety and click the links to see EXACTLY which software and version will

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Autodesk Licensing Mechanism

Posted by Mark Lancaster – Synergis Helpdesk Technical & Autodesk Expert Elite Updated 9/24/19 – You can find the Autodesk Licensing Mechanism tool by clicking here. Updated 8/14/19 – Yesterday, August 13, 2019, Autodesk released yet another update (version 9.2.2.2501) to the 2020 product line licensing mechanism.  This update can be found in your Autodesk Account or Desktop App.  If

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