Category Archives: MEP Systems Engineering

Updating Your Network License File

Posted on November 1, 2018 by Synergis Helpdesk Technician, Mark Lancaster Autodesk Email Clarification When your multi-user subscription is renewed and you manage your Autodesk account/subscription, most likely you have seen an email like this from Autodesk:

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Single-User License – Losing your license when disconnected from the Internet?

Losing your license when disconnected from the internet can happen for multiple reasons. To help prevent this, here are a few things to consider before leaving the office. Solution #1: Users not being an administrator on their machines, and/or not having full access to the following locations. C:\ProgramData\Autodesk C:\ProgramData\FLEXnet C:\Program Files\Autodesk C:\Program Files\Common Files\Autodesk Shared C:\Program Files (x86)\Autodesk C:\Program Files

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Take a look at what we shared at Synergis University 2018

As we look back on last month’s Synergis University 2018, our 13th annual learning event, we are so very grateful to have the opportunity to spend the day with over 200 of our long-time valued customers, our partners at Autodesk, Leica, and Cimquest. This year’s event featured special guest speakers Ralph Schoch from Victaulic, Rob Lehman from Eastern Exterior Walls,

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DWG files created in AutoCAD 2018 & 2019 are unable to be saved in previous versions of AutoCAD

Posted on April 30, 2018 by Synergis Product Support Manager, Darin Green ISSUE: With the release of the 2018 file format, users in previous versions (2017, 2016, etc.) are not able save their work even after saving the file down to an earlier file format like 2013.   REASON: When files are opened and saved in AutoCAD 2018 or 2019,

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Synergis University: An Entire Day Dedicated to Helping you Stay Ahead.

Synergis University is the region’s largest Autodesk Learning Event and our chance to bring customers together with the Synergis team, Autodesk product team members, and other industry experts so we can help you get ahead, and stay ahead with Autodesk Solutions. The day will feature sessions to learn about industry best practices, new features, and tips and tricks for the

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Revit 2018 – Shared Site Bug

Posted on October 16, 2017 by Synergis’ Application Consultant, Bill Knittle Following a recent Revit 2018 Advanced course, I uncovered a problem in Revit 2018 and I immediately issued the problem to Autodesk Support. The bug involves the new feature Geo-referencing. This feature was meant to ease the coordination of Civil coordinates within Revit. Unfortunately, this broke a legacy workflow called

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We’ll be at Autodesk University 2017, will you?

Insight. Innovation. Inspiration. Get it all at AU Las Vegas 2017. Synergis is proud to be an official Reseller Sponsor at Autodesk University 2017. Join us to discover the best ways to work, what the future holds, and how to stay competitive. Learn from industry experts with in-depth tutorials, hands-on labs, and lively discussions. Explore the newest technologies in the

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Webcast Recording: Getting up and running with Subscription

If you weren’t able to join us for our Getting up and running with Subscription webcast, view the recording now.  Questions? Connect with us.

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Webcast: Getting up and running with Subscription

As you transition over into a term based subscription you may have a few questions or concerns about it.  Sign up for this webinar and learn the ABCs of subscription. Date: Thursday, July 13, 2017 Time: 1pm – 2pm Eastern Register

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Webcast: Understand your renewal-time options—and why now is the best time to switch to subscription

By making the move to subscription, Autodesk will be able to deliver customers greater access to the latest product capabilities, more control over software administration, enhanced insights, and improved solutions year over year. And there is a special offer to help valued maintenance plan customers make the move to subscription. Join us as Maria Orologas, Sr. Marketing Manager, Subscriber Success

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