Category Archives: Helpdesk Support

IMPORTANT – For Autodesk Inventor 2016 thru 2019 Users

Update (5/30/19) – After doing some more investigation on this matter we wanted to update where things stand. Further testing has indicated that this may also be impacting those who manage content center through Vault, however, at this time, further testing is needed to determine the range (versions) of impact. For Inventor 2019, please ensure that you have the latest

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Civil 3D 2019: Missing Geometry Caused By Purging Styles

Published on February 8, 2019 by Director of Customer Support, Darin Green Issue: When purging styles, you notice geometry is now missing within your profile views. In this case, the issue is with crossing pipes. Cause: Within Civil 3D, users can apply styles to override crossing pipes on profiles, as shown below. However, to C3D, these styles are not directly

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AutoCAD and AutoCAD LT 32B Support Discontinuation: Next Steps

Posted on February 8, 2019 by Synergis Helpdesk Technician, Mark Lancaster On December 17th, Autodesk announced in the next release (2020 product line), AutoCAD and AutoCAD LT product line will no longer be offered for 32B operating systems. This is a global change and impacts not only subscribers, but those who still maintain a perpetual or have a student/educational license.

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