Single-User License – Losing your license when disconnected from the Internet?
Losing your license when disconnected from the internet can happen for multiple reasons. To help prevent this, here are a few things to consider before leaving the office.
Users not being an administrator on their machines, and/or not having full access to the following locations.
- C:\Program Files\Autodesk
- C:\Program Files\Common Files\Autodesk Shared
- C:\Program Files (x86)\Autodesk
- C:\Program Files (x86)\Common Files\Autodesk Shared
Devices attached to your machine may have alter the settings on your NIC Card preventing the cached license from validating the card and license.
If you’re using a docking station, close the application then undock from the docking station. Lunch the application to see if you still have a license. If not, connect to the internet again (WITHOUT using the docking station) to get a license, then disconnect from the internet again.
NIC Card settings:
Open Windows Devices, expand Network adapters, then right-click your NIC Card and choose properties. On the Power Management tab, uncheck “Allow the computer to turn off this device to save power”
See the following on Autodesk AKN.