Cursor loses focus after installing Autodesk 2016 Products

Posted on September 15, 2015 by Darin Green, Product Support Manager Autodesk Solutions 

Applies to: All 2016 products

Issue: After installing any 2016 Autodesk products, users may experience a loss in focus (pausing) within dialog boxes, typing, and other tasks. These symptoms may affect all applications not just within the Autodesk products such as web browsers, Windows Explorer, and other applications. darin1

Possible solution:

  • Navigate to Windows Services and find Autodesk Content Service
  • Right-click the service and choose properties
  • From the Properties dialog, change the startup type to Disabled





Darin is one of our Helpdesk Leads and provides tips and information in our monthly Helpdesk Newsletter. Darin has over 10 years of CAD experience and in his time at Synergis he has provided support for over 700 customs to help them stay ahead. He previously worked with Ritter and Plante Associates where he performed various zoning, project duties, and hands-on field work, along with surveying. Darin has a broad range of experience with many CAD applications including AutoCAD, Revit, AutoCAD Civil 3D, Map 3D, among others.

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